Location = Regina
Temporary Part-time to March 31, 2011.

SaskPower is searching for a Customer Service Representative to be the primary contact for SaskPower mass market customers.  Our ideal candidate has the ability to respond to customer inquiries, concerns, and complaints in a timely, efficient and courteous manner. The incumbent will be required to rotate through various functions, such as customer account administration, cashiering, and general inquiries.

Part-time employees may work less than the basic daily or weekly hours. This position also requires employee availability as follows:
- on short notice to relieve permanent staff calling in sick,
- banked days off,
- vacation relief,
- periodic excessive work load situations, and
- extended periods due to leave of absences.

Successful applicants will have a Grade 12 or equivalent,
two years experience (within the last 7 years) in customer service work involving the answering and processing of customer inquiries utilizing a customer services information system, and must be able to type 45 wpm.

Should you be invited to an interview, be prepared to bring along your educational transcripts and a document verifying you have a minimum 45 wpm.

Candidates under consideration may participate in an assessment process consisting of any or all of the following: interview, abilities test, case study, and/or presentation.

This position falls within the scope of the Communications, Energy, and Paperworkers Union (CEP), Local 649.

The closing date for this competition is May 10, 2010.
If you are interested in this opportunity, please apply below.